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Tools for Problem Solving
The old adage, If the only tool you have is a hammer, then everything you see looks like a nail, all too often applies to group problem solving sessions. Often the problem solving method chosen is based more on the newest fad sweeping through the organization than on what makes the most sense in helping the group deal with the particular issue it is currently facing. Broadly speaking, problem solving tools can be categorized into two major headings based on the kinds of issues they are most effective at addressing: Technical kinds of problems and Social or relationship kinds of problems. Tools in the first category are most useful in addressing specific work process or quality related problems. The second category of tools are most useful in working on issues relating to personal and group interactions, relationships and development
Price: $15
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