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Team Tools

Choose from the items on the left to see a description of that item.

Team Tools Overview
AS-102 Assessing Team Leader Effectiveness
AS-103 Assessing Team Maturity
I037 Feedback Form - Assessing Team Maturity
TT-100 A Complete Set of Team Tools Guidebooks
TT-101 Creating a Team Charter
TT-102 Using Principles, Guidelines and Boundaries
TT-103 Making Group Decisions
TT-104 Building Customer Relationships
TT-105 Working with Suppliers
TT-106 Holding Effective Meetings
TT-107 Goal Setting and Measuring Results
TT-108 Giving and Receiving Feedback
TT-109 Facilitating Groups
TT-110 Team Problem Solving
TT-111 Tools for Problem Solving
TT-112 Planning for Action
TT-113 Team Communication Basics
TT-114 Building a Collaborative Team Environment
TT-115 Managing Team Conflict
TT-116 Team Member Roles and Responsibilities
TT-117 Managing Team Performance
TT-118 Selecting Team Members
TT-119 Team Member I
TT-120 Team Member II
TT-121 Trainer Basics
TT-191 Overhead PowerPoint Set - Team Tools
TT-192 Overhead Transparency Set - Team Tools
TT-190 Team Tools Trainer Manual

Managing Team Performance

     The word performance is one that gets used often in the work setting - it describes the effort we take to get work done and to accomplish results. Traditionally, it was our performance that we were evaluated on at the end of the year. Our manager was usually responsible for this evaluation and it typically involved filling out a standard company form. Quite often such evaluations included a performance rating which indicated numerically how well we met expectations. Managing performance today is still as important as it used to be. In fact, it may be more important. However, in team settings, the approach we take to managing and evaluating performance can vary greatly from traditional methods. First, the emphasis is on meeting not only the manager's expectations, but also those of the customer. Second, high performance organizations focus on managing performance of not only individuals but also work teams and entire work processes. Finally, managing that performance is not solely the responsibility of the manager. In most cases the team can and should play a big role in managing their own performance.

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