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Choose from the items on the left to see a description of that item.

Team Tools Overview
AS-102 Assessing Team Leader Effectiveness
AS-103 Assessing Team Maturity
I037 Feedback Form - Assessing Team Maturity
TT-100 A Complete Set of Team Tools Guidebooks
TT-101 Creating a Team Charter
TT-102 Using Principles, Guidelines and Boundaries
TT-103 Making Group Decisions
TT-104 Building Customer Relationships
TT-105 Working with Suppliers
TT-106 Holding Effective Meetings
TT-107 Goal Setting and Measuring Results
TT-108 Giving and Receiving Feedback
TT-109 Facilitating Groups
TT-110 Team Problem Solving
TT-111 Tools for Problem Solving
TT-112 Planning for Action
TT-113 Team Communication Basics
TT-114 Building a Collaborative Team Environment
TT-115 Managing Team Conflict
TT-116 Team Member Roles and Responsibilities
TT-117 Managing Team Performance
TT-118 Selecting Team Members
TT-119 Team Member I
TT-120 Team Member II
TT-121 Trainer Basics
TT-191 Overhead PowerPoint Set - Team Tools
TT-192 Overhead Transparency Set - Team Tools
TT-190 Team Tools Trainer Manual

Managing Team Conflict

     What does conflict mean to you? Many people think of conflict as a negative experience. They associate it with arguing or competing - where someone wins, someone loses, and lots of people get angry. However, conflict in the team setting need not be negative. Although conflict usually involves a certain amount of struggle, if managed effectively, that struggle can be a source of strength and creativity. One thing is for sure - where there is a team there is bound to be conflict. Conflict exists on teams because people care, people are different, people on teams are interdependent and people have expectations. Notice that theses same four characteristics are what make for a dynamic and thriving team. Therefore, the key to team success is not to avoid conflict, but to use conflict in a constructive and positive way.

Price: $15

 

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