Managing Team Conflict
What does conflict mean to you? Many people think of conflict as a negative experience. They associate it with arguing or competing - where someone wins, someone loses, and lots of people get angry. However, conflict in the team setting need not be negative. Although conflict usually involves a certain amount of struggle, if managed effectively, that struggle can be a source of strength and creativity. One thing is for sure - where there is a team there is bound to be conflict. Conflict exists on teams because people care, people are different, people on teams are interdependent and people have expectations. Notice that theses same four characteristics are what make for a dynamic and thriving team. Therefore, the key to team success is not to avoid conflict, but to use conflict in a constructive and positive way.